Blog - Discover new stories

The Catena blog offers insightful content on a variety of topics, from problems to in-depth analysis of industry trends. Stay informed with expert advice, practical solutions, and engaging stories that inspire.

Delivering an outstanding modern network experience with an orchestration layer

  Delivering an outstanding modern network experience with an orchestration layer In today’s hyper-connected world, delivering a seamless network experience is no longer a bonus or a differentiator, but the...

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What SaaS companies can teach telecoms operators about operational excellence

What SaaS companies can teach telecoms operators about operational excellence The telecoms industry is changing fast, and telecoms operators are feeling the pressure to become leaner, smarter, and more responsive...

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Automation in action: Reducing costs and freeing up teams with telco automation

For years, telco automation was seen as a distant promise, as something reserved for the largest telecoms operators or futuristic digital-first companies. Today, that perception has changed, as automation is...

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The rise of AI in telecoms: Separating hype from real-world value in telecoms services

AI is everywhere in the headlines, and it is easy to see why so many in telecoms services are curious, sceptical, or both. For many, artificial intelligence still sounds like...

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AI in sales and support: Transforming the customer journey for ISPs with CRM for telecom

The customer journey for ISPs has changed dramatically in recent years, with today’s customers expecting instant answers, seamless onboarding, and personalised support at every stage, and these demands often tough...

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Predictive operations for ISPs: Using data to anticipate and resolve issues before they happen as a telecom services provider

Running an ISP or telecom services provider means dealing with a constant stream of issues, from network faults and customer complaints to billing errors and support requests. Traditionally, the approach...

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Building a future-ready ISP: What the next generation of telecoms companies in the UK will look like

The telecoms landscape is evolving at a pace few could have predicted even a decade ago, and telecoms companies in the UK are under growing pressure not just to keep...

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Digital transformation for ISPs: The journey from legacy to leadership with digital transformation companies

Digital transformation is a phrase that gets thrown around a lot, but for ISPs, it is far more than a buzzword. It represents a fundamental shift in how you operate,...

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Why inaction is risky for ISPs: The cost of delaying digital transformation for telcos

For many in the sector, digital transformation for telcos sounds like a daunting, expensive, or even unnecessary undertaking, but the reality is that standing still is the greatest risk of...

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The real cost of legacy tools and manual workflows in your ISP business

If you work in or run an ISP business, you’ll know the familiar chaos: a patchwork of systems, endless spreadsheets, and the uneasy sense that you’re just one step ahead...

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