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Catena the all-in-one platform for telecoms operators

Seamlessly sell, deliver and manage end-to-end telecoms services, all from one cloud-based environment that offers everything you need to provide amazing, cohesive experiences to your customers.

Catena unifies the various, siloed teams, systems and data within your company into one place.

Using Catena means less manual work and intervention
required from your teams; unleashing businesses to grow.

Used to power

The telecoms operators landscape

Key trends in the UK putting technology and business pressure on telecoms operators, creating a ‘glass ceiling’ for growth.

One-touch switching is opening up the market but provides technical challenges for smaller players.

PSTI compliance GDPR and security patching requires better inventory management tools and data

PSTN shutdown creating challenges for moving vulnerable customers and migrating legacy circuits

Crowded market – telecoms operators are looking for ways to set themselves apart from competitors and grow profit

Telecoms operators need to provide the best customer service and digital support possible to stand out

Cashflow challenges put pressure on the growth of smaller telecoms operators in particular

Rise of the ‘alt-nets’ has led to many taking the ‘aggregator’ model approach to unlock better commercials, but brings even more technical challenges.

Who Catena is here to help

UK retail telecoms operators – current situations…

01

Minimal infrastructure

Typically younger and smaller telecoms operators. Likely to have been in the market < 5 years.

Limited technology

Relies on basic solutions and lots of manual processes

Spreadsheet dependency

Manages data primarily through spreadsheets

Scalability issues

Struggles to grow and adapt due to lack of automation

02

Complex operations

Typically more mature and established telecoms operators. Likely to have been in the market for > 15 years

Multiple platforms

Managing various disconnected and legacy systems that have grown over time

Manual processes

Also relies heavily on time-consuming manual workflows and “swivel chair” approach

Operational inefficiencies

Challenges in maintaining consistent and efficient operations

Poor data integrity

Quality and governance is poor due to the presence of legacy data and systems

Key benefits of Catena for telecoms operators

Serve more customers, with less effort by automating processes
Speed up and reduce the external costs of changes by doing more yourself
Deliver great customer experience through automated journeys and self-serve capabilities
Deliver great employee experience and reduce training time for staff – no more ‘swivel chairing’
Bring new products to market, faster through a unified product catalogue and API integrations
Manage pricing changes and promotions easier with a centralised, unified product catalogue
Reduce the admin burden of managing multiple software vendors and contracts

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Why Catena?

Let’s face it, technology has changed the way we live in irrevocable ways. Our modern lives are fully intertwined with digital technology, completely transforming how we interact today.

Your success is our success!

Our Catena commercial model means we only win if you win – we’re driven to help you succeed.

We drink our own...

We run telecoms operators in 2 countries entirely on Catena; living and breathing our own platform every day.

UK data sovereignty

All your telecom business data is hosted in UK data centres, with high availability infrastructure as standard.

One-stop-shop for all telecoms operators

Catena features everything modern telecoms operators need to run their business – no part-platforms, no limits!

Good for the planet

We’re part of your Scope 3 – our cloud platform is Carbon Neutral, and we plant trees every month you’re a customer as part of our biodiversity commitments.